Faq’s
Frequently Asked Questions (FAQs)
We want your cannabis delivery experience to be simple, safe, and stress-free. Below are answers to our most common questions about ordering, delivery, payments, and compliance.
1. How do I place an order?
Visit our website and browse our live menu. Add your favorite products to your cart, provide your delivery address, and checkout securely. We’ll handle the rest.
2. What areas do you deliver to?
We deliver throughout Paso Robles and North County — including Atascadero, Cambria, San Miguel, Creston, Lake Nacimiento, Shandon, Bradley, Lockwood, Santa Margarita, and more. We also deliver to hotels, motels, restaurants, RV parks, and campgrounds.
3. What are your delivery hours?
Monday–Sunday from 8:30 AM to 10:00 PM. Orders placed before closing can usually be delivered the same day.
4. How long does delivery take?
Most deliveries arrive within 1-2 hours, depending on your location and order volume. We’ll send you updates as your order progresses.
5. Do I need a medical cannabis card to order?
No, adults 21+ can order recreationally with a valid government-issued ID. However, having a medical cannabis card can save you money and give you access to higher purchase limits and certain products. Get your medical card here.
6. What forms of ID do you accept?
We accept government-issued photo IDs such as driver’s licenses, state IDs, and passports. Medical patients should also have their valid recommendation card.
7. What payment methods do you accept?
We currently accept cash only at the time of delivery. Please have the exact amount ready when your order arrives.
All orders are confirmed through our secure online system, but payment must be made in cash to comply with current regulations. If you have any questions about payment, please contact us directly at (805) 286-5987 or dubsgreengarden@gmail.com
8. How does your packaging work?
All orders are delivered in discreet, compliant packaging to protect your privacy and meet California state regulations.
9. Is there a delivery fee or minimum order amount?
Delivery fees and minimums may vary by location or order size. Check our live menu for the most current details.
10. Can I schedule a delivery time?
We do our best to accommodate delivery time requests. Place your order early and note your preferred time in the comments section or call us directly.
11. What if I have questions about products?
Our team is happy to guide you! Call (805) 286-5987 or email dubsgreengarden@gmail.com with your questions.
12. Are you licensed?
Yes. Lic. No. C9-0000016-LIC. We are a family-owned, state-licensed, fully compliant cannabis delivery service.
13. What safety measures do your drivers follow?
Our drivers verify IDs at delivery and follow strict health and safety protocols. All orders are tracked for security and compliance.
14. Do you offer deals or loyalty rewards?
Yes. We frequently run specials and discounts. Sign up for our email list to receive updates on promotions and exclusive offers.
15. What if there’s a problem with my order?
Contact us immediately at (805) 286-5987 or dubsgreengarden@gmail.com and we’ll make it right. Your satisfaction is our priority.
Still have questions?
- We’re here to help. Reach out anytime at dubsgreengarden@gmail.com.
- (805) 286-5987